Legal notice

LEGAL NOTICE

Last updated: 01/08/2026

SITE PUBLISHER

This website, aliviva.shop, is published and operated by:

Norvelle LLC, a limited liability company organized under the
laws of the State of Wyoming, United States, doing business as
Aliviva.

Registered address:
30 N Gould St, Sheridan, WY 82801, United States

Contact: support@aliviva.shop
We reply within 1 business day, Monday to Friday.

"Aliviva" is a trade name of Norvelle LLC. Where these pages say
"we", "us", or "Aliviva", they mean Norvelle LLC.

HOSTING

This website is hosted by Shopify Inc., 151 O'Connor Street,
Ground floor, Ottawa, Ontario, K2P 2L8, Canada.

Payment processing is handled by our payment provider. We never
store your full card details on our systems.

PRODUCT AND REGULATORY STATUS

Aliviva Gua Sha Face Oil is a cosmetic product intended for
external use on the skin.

It is not a drug. It is not intended to diagnose, treat, cure, or
prevent any disease. Statements on this website describe the
appearance and feel of skin and the physical performance of the
product, and have not been evaluated by the Food and Drug
Administration.

Cosmetic products are not subject to FDA pre-market approval in
the United States. Our full ingredient list is published on the
product page and printed on the label.

This product contains sweet almond oil and is not suitable for
anyone with a tree nut allergy.

Nothing on this website is medical advice. If you have a skin
condition, are pregnant or nursing, or are under the care of a
physician or dermatologist, speak to them before using a new
product.

INTELLECTUAL PROPERTY

The content of this website, including its text, layout, design,
photography, and the Aliviva name and logo, is the property of
Norvelle LLC or is used under licence.

You may view and print pages for your own personal use. You may
not reproduce, republish, or use any part of this website
commercially without our prior written permission.

"Gua sha" is a generic term describing a traditional practice and
is not claimed as a trademark by Norvelle LLC. Any other
trademarks referred to on this site belong to their respective
owners and are used for identification only.

ACCURACY OF CONTENT

We take care to keep the information on this website accurate and
current. Product appearance, formulation details, and prices may
change. Where we cite external research, we describe it as
published and do not claim that its results apply to any
individual.

If you believe something on this site is inaccurate, please tell
us at support@aliviva.shop and we will review it.

REPORTING A CONCERN

To report a copyright or trademark concern, an accessibility
barrier, a suspected counterfeit product, or a security issue,
email support@aliviva.shop with the subject line "Legal notice".

Please include enough detail for us to identify the material or
issue concerned, and how we can reach you.

ACCESSIBILITY

We want this site to be usable by everyone. If you encounter a
barrier that prevents you from browsing or ordering, email
support@aliviva.shop and tell us what happened. We will help you
complete your order and work to fix the issue.

OTHER POLICIES

Your purchase and use of this website are also governed by our
Terms of Service, Shipping Policy, Return and Refund Policy, and
Privacy Policy.

CHANGES

We may update this notice. The "last updated" date above shows
when it last changed.

Norvelle LLC, doing business as Aliviva
30 N Gould St, Sheridan, WY 82801, United States
support@aliviva.shop